Privacy policy

Introduction

Nedergear ("we", "us", or "our") operates this online store at nedergear.nl. This Privacy Policy explains how we collect, use, and share information about you when you visit our website or make a purchase. We are based in the Netherlands and comply with the EU General Data Protection Regulation (GDPR) (Regulation 2016/679). UK customers are also protected under the UK GDPR.

Data controller

Nedergear is the data controller for the personal information we collect. Our contact details are: Rutbeek, 8033 BK Zwolle, Netherlands · info@nedergear.nl · +31 639 215232.

Information we collect

When you visit our site, we automatically collect certain information about your device, including your web browser, IP address, time zone, and cookies. When you make a purchase, we collect your name, billing and shipping address, payment information, email address, and phone number.

Legal basis for processing

We process your personal data on the following legal bases: performance of a contract (to fulfil your order), compliance with a legal obligation, and our legitimate interests (to improve our store and services).

How we use your information

  • To process and fulfil your orders, including sending order confirmations and shipping updates.
  • To communicate with you about your account or orders.
  • To improve and optimise our store.
  • To comply with legal obligations.

Sharing your information

We share your personal information only with third-party service providers who help us provide our services (such as payment processors and shipping carriers). We do not sell your personal information to third parties. Any third parties we use are required to handle your data in accordance with GDPR.

Cookies

We use cookies to power our store, remember your cart, and understand how customers use our site. You can control cookies through your browser settings or our cookie consent tool.

Your rights under GDPR

You have the right to access, rectify, erase, restrict, or object to the processing of your personal data. You also have the right to data portability. To exercise any of these rights, please contact us at info@nedergear.nl. You also have the right to lodge a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens) at autoriteitpersoonsgegevens.nl, or with the Information Commissioner's Office (ICO) at ico.org.uk if you are based in the UK.

Data retention

We retain your order information for 7 years in accordance with Dutch tax and accounting obligations, unless you request deletion of data we are not legally required to retain.

International transfers

When we ship to the United Kingdom, your data may be transferred to the UK. We ensure appropriate safeguards are in place in accordance with GDPR requirements for such transfers.

Contact us

Nedergear · Rutbeek, 8033 BK Zwolle, Netherlands · info@nedergear.nl · +31 639 215232